Quality Assurance Associate III

Description Job Track Description: - Performs business support or technical work, using data organizing and coordination skills. - Performs tasks based on established procedures. - In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile - Expands skills within an analytical or operational process. - Maintains appropriate licenses, training, and certifications. - Applies experience and skills to complete assigned work. - Works within established procedures and practices. - Establishes the appropriate approach for new assignments. - Works with a limited degree of supervision. Functional Knowledge - Has developed skillset in a range of processes, procedures, and systems. Business Expertise - Helps teams to integrate and work together to support the achievement of company goals. Impact - Impacts a team, by example, through the quality service and information provided. - Uses discretion to modify work practices and processes to achieve results or improve efficiency. Leadership - May provide informal guidance to junior team members. Problem Solving - Ability to problem solve, self-guided. - Evaluates issues and solutions to provide the best outcome for clients and end-users. Interpersonal Skills - Clearly and effectively exchanges information and ideas. Responsibility Statements - Creates a quality checklist to determine potential defects. - Reviews transactions and selects samples for auditing. - Performs risk assessments related to performance monitoring and financial operations. - Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing. - Validates audit findings with operations personnel to concur with root cause analysis (RCA). - Performs other duties as assigned. - Complies with all policies and standards.