Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support. Must have skills : Microsoft Windows Server Administration Good to have skills : Vmware Virtualization Administration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are looking for a highly experienced Senior Red Hat Linux Administrator to manage and optimize our enterprise Linux infrastructure. The role involves designing, implementing, and maintaining highly available, secure, and scalable Red Hat environments while driving automation, performance tuning, and system reliability across on-prem and cloud platforms Roles & Responsibilities: * Install, configure, and maintain Windows Server (2016/2019/2022) environments * Manage and administer virtual infrastructure using VMware (vSphere, ESXi, vCenter) * Provision, configure, and manage virtual machines (VMs) * Monitor system performance, availability, and capacity planning * Implement and manage Active Directory (AD), Group Policy (GPO), DNS, DHCP * Perform patch management, upgrades, and system hardening * Troubleshoot complex issues across Windows OS and virtual environments * Manage backup and disaster recovery solutions (Veeam, snapshots, replication) * Ensure system security, compliance, and audit readiness * Work with storage systems (SAN/NAS) and virtualization storage concepts * Collaborate with network, security, and cloud teams * Automate routine tasks using PowerShell scripting * Maintain system documentation, runbooks, and SOPs Professional & Technical Skills: * Bachelor s degree in Computer Science, IT, or related field * 5+ years of experience in Windows system administration * Strong hands-on experience with: * Windows Server administration * VMware virtualization stack (vSphere, ESXi, vCenter) * Expertise in: - Active Directory, Group Policy, DNS, DHCP * Windows security and patch management * Experience with backup and recovery tools (Veeam preferred) - Solid understanding of virtualization concepts (HA, DRS, vMotion) - Strong troubleshooting and root cause analysis skills Preferred Certifications (Optional) * Microsoft Certified: Windows Server / Azure Administrator * VMware Certified Professional (VCP) * Microsoft Certified: Azure Administrator Associate (AZ-104) Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration. - This position is based at our Chennai office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.